About Care Services Network
We connect families across London with verified, DBS-checked carers and trusted care agencies, so finding the right help at home feels simple and safe.
Serving families in Camden, Islington, Hackney, Tower Hamlets, Westminster, Kensington & Chelsea, Lambeth, Southwark, Lewisham, Greenwich, Wandsworth, Croydon, Bromley, Ealing, Hounslow, Richmond, Kingston, Barnet, Enfield, Haringey, Waltham Forest, Newham and Redbridge, and surrounding areas across Greater London.
Our story
Care Services Network began with a simple frustration: finding a trustworthy carer for a loved one shouldn't be so difficult. After struggling to find reliable, checked support for a family member, our founder set out to build something better, a network where every carer is verified, every price is clear, and every family feels genuinely supported.
Today we connect families across all 31 London areas with DBS-checked carers and trusted agencies. From a few hours of weekly companionship to full-time support at home, we help people find care that fits their lives, while making sure carers are paid fairly for the work they do.
We believe care should be transparent, personal and fairly paid. That's why independent carers on our platform keep the majority of every booking, with a small platform fee that keeps the network running and secure.
Our qualifications & standards
Trust is earned through clear standards. Here's what every carer and agency on our network is held to.
- DBS-checked carers — every carer completes an enhanced DBS check and identity verification before accepting bookings.
- Verified qualifications — nursing, care and specialist qualifications are reviewed and confirmed on each profile.
- Right-to-work checks — we confirm every carer's right to work in the UK before they join the network.
- Real family reviews — bookings are rated by families, so you can read honest feedback before you choose.
- Secure, protected payments — payments are handled safely and carers are paid weekly, with no hidden fees.
What makes us different
- Verified carers — Every carer is DBS-checked and reviewed before joining our network.
- Transparent pricing — Clear hourly rates and a fair split, with no hidden fees.
- You choose the person — Browse profiles, read reviews and message carers directly before booking.
- Secure payments — Payments are handled safely, and carers are paid weekly.
- Local to you — Carers across every London borough, so help is always nearby.
Who we help
We support older people living independently, families managing a relative's care, people living with diabetes or long-term conditions, and anyone who simply wants a friendly companion nearby.
If you provide care, we help you find clients on your terms, set your own rates, and get paid weekly for the work you love.
What families across London say
Real words from people we've helped find care. First names and towns are shown with each family's consent.
"Finding a carer for my mum felt overwhelming until I used Care Services Network. The carer we found is kind, punctual and genuinely caring. Mum looks forward to her visits every week."
Margaret
Camden, London
"I needed help for my father after his hip operation. Within two days we had a verified carer coming in each morning. The whole process was clear and stress-free."
David
Croydon, London
"What I liked most was being able to message the carer before booking. We found someone who understood diabetes support, and the pricing was completely transparent."
Aisha
Ealing, London
"My gran's carer is wonderful with her. The weekly visits have given her back her confidence. It's reassuring to know she's in safe, checked hands."
Tom
Greenwich, London
"I work full-time and worried about my dad being alone. The companionship visits have made such a difference to him. He's chattier and happier than he's been in months."
Susan
Islington, London
"Booking was simple and I could see every carer's reviews before choosing. We found a lovely carer who helps with meal prep and keeps my mum company. Highly recommend."
Priya
Waltham Forest, London
Meet the team
A small, dedicated UK-based team behind the network. We're here to help families and carers every step of the way.
Fredrick
Founder & Care Coordinator
Lewisham, London
Over a decade in community care, Fredrick set up the network to make trusted carers easier to find across London.
Amara
Senior Carer & Verification Lead
Hackney, London
A qualified nurse who oversees carer checks, ensuring every carer is DBS-checked and verified before joining.
James
Client Support Coordinator
Wandsworth, London
James helps families talk through their needs and matches them with the right carer for their situation.
Sofia
Care Operations Manager
Camden, London
Sofia keeps bookings, payments and carer support running smoothly, so families and carers always have help at hand.
Team member photos will be added here with each person's consent.
Areas we serve across London
Independent carers on our platform support families right across Greater London. Wherever you are in the capital, we'll help you find trusted help at home nearby.
Trusted guidance we recommend
Helpful, reliable information from organisations we trust. (External links open in a new tab.)
Ready to find the right care?
Browse our services, meet independent carers, or get in touch with our friendly team.